Following the grave catastrophe of the train accident that occurred last Sunday in Adamuz (Córdoba), which has resulted in 41 deaths (for now) and more than a hundred injured, Renfe has launched an Alternative Transport Plan to facilitate the travel of affected passengers and ensure they can reach their destinations while service is restored.
Renfe is working on an extraordinary Alternative Transport Plan for affected travelers who consider it essential to reach their destinations, starting tomorrow. We appreciate those who do not need to travel due to force majeure to change or cancel their tickets.
The plan allows for travel with a single ticket combining train and bus to cover the affected sections. By road, buses will cover, for example, the route between Córdoba and Villanueva de Córdoba. High-speed trains to Málaga and Seville will stop in Ciudad Real, Puertollano, and Antequera depending on the destination route, while there will be no intermediate stops between Córdoba and Seville.
Travelers can request a free refund for their original ticket, purchase a new one corresponding to the services included in the plan, or make an exchange with a refund of the difference. In addition, Renfe has reinforced its Medium Distance services, adding 736 additional seats on the Madrid–Extremadura–Seville corridor, and maintains special services via the conventional route to Seville, Cádiz, Granada, and Almería, with intermediate stops such as Jerez de la Frontera and El Puerto de Santa María
Renfe also activated the **Victim and Family Assistance Plan (PAVAFF) from 8:45 PM on Sunday**, offering **psychological support and information** via the telephone number **900 10 10 20**. The company took the opportunity in its statement to convey its condolences to the families of the deceased and thanked the emergency teams, Adif, and the Ministry of Transport and Sustainable Mobility for their collaboration in the management of the situation.