Expectation for BTS's concerts in Madrid on June 26 and 27, 2026 continues to grow, and this Thursday at 2:00 PM the official price ranges for tickets for the two dates at the Riyadh Air Metropolitano will be announced, as reported by LiveNation. Until now, Ticketmaster had not published this essential information before the start of the presale, which had generated numerous complaints on social media among the group's fans.
The presale, initially scheduled for January 22, has been postponed to **Friday, January 23 at 2:00 PM** for official **ARMY Membership** club members, while the general sale remains for **Saturday, January 24 at 2:00 PM**. This change occurs just one day after the prices were made public, a circumstance that has further fueled controversy among fansIn this context, the **Organization of Consumers and Users (OCU)** has filed a **complaint with the Deputy Directorate General of Inspection and Sanctioning Procedure of the Ministry of Consumer Affairs** due to the **lack of transparency** in the sales process. According to OCU, Ticketmaster has not provided key information in advance, such as **prices by seating category, breakdown of taxes and surcharges, types of tickets available, or exchange and refund conditions**, elements that it considers essential for users to make an **informed purchasing decision** in the face of massive demand like that for BTS.The complaint also criticizes that access conditions and essential information were provided late—only shortly before the start of the presale—which, in the consumers' opinion, may violate consumer protection regulations and constitute an unfair commercial practice.Meanwhile, fans and organizers remain attentive to the release of official prices and the start of the sales process, aware that demand to see one of the world's most popular K-pop groups in Spain will be extremely high.